As one of Indonesia’s leading investment platforms, Ajaib consistently evaluates and reinforces its application security systems to protect its users. Beyond providing a robust trading environment, the company actively prioritizes educating its clients on best practices for digital security.
Juliana, President Director of Ajaib Sekuritas, emphasizes that maintaining customer trust is the core foundation of their business. “Amidst the rising landscape of cyber threats, Ajaib remains dedicated to being more than just an investment platform; we are an active partner committed to protecting and empowering our users,” she stated in a recent press release.
Ajaib employs multiple layers of high-level security protocols for all its clients. The company remains steadfast in its commitment to proactively fortifying these protection systems while encouraging users to adopt safe habits. To ensure a secure investment journey, Ajaib recommends the following proactive measures:
1. Activate Two-Factor Authentication (2FA)
The 2FA feature is available within the Ajaib app as an essential security layer. By enabling this, you ensure that account access remains restricted to the authorized owner, adding a critical defense even if login credentials are compromised.
2. Maintain Confidentiality of Login Credentials
Ajaib strongly advises all clients never to share passwords, PINs, or OTPs with anyone, under any circumstances. This includes individuals posing as Ajaib representatives; please be aware that Ajaib will never request these details from you.
3. Use Official Channels Only
Ensure that all investment activities are conducted exclusively through the official Ajaib mobile application or the company’s official website at www.ajaib.co.id. Users should strictly avoid accessing their accounts via links or platforms from unknown or unverified sources.
4. Stay Vigilant Against Fraudulent Modus Operandi
Ajaib never requests user passwords, PINs, or OTPs through any communication channel, including chat, phone calls, or email. If you receive such a request, do not respond and report the incident immediately to the official Ajaib support team.
5. Monitor Account Activity Regularly
We encourage users to frequently review their transaction history and login logs. If you notice any unrecognized or suspicious activity, contact the Ajaib support team immediately to secure your account.
Ajaib is committed to serving as a secure, transparent, and trusted investment platform. By fostering a culture of vigilance, the company continues to support the financial growth of its users across Indonesia with the utmost responsibility.
Summary
Ajaib, a leading Indonesian investment platform, prioritizes customer trust by continuously reinforcing its security systems against cyber threats. Beyond maintaining robust technical infrastructure, the company actively partners with users by promoting digital security awareness and fostering a culture of vigilance to ensure a safe trading environment.
To protect their accounts, users are encouraged to enable two-factor authentication, keep login credentials confidential, and utilize only official Ajaib channels. Additionally, Ajaib advises clients to remain wary of fraudulent requests for sensitive information and to monitor their account activity regularly for any suspicious transactions.